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Dwarka Circular Sewa flagged off on 24th November 2009 has created a landmark for the sub-city of Dwarka. It is a different travel experience for Dwarakites and also for the people of Delhi. These AC buses fitted with Automated Fare Collection System provides glimpse of things to come in the city. These CNG buses are clean, smart looking with digital display board, Better comfortable seats and digital display board inside providing call centre information.
It has been an experience for a Delhite like me. It give me smile at my face after the journey. To travel in a class apart, from the crowded and un-cleaned DTC buses or for that matter the untidy Blue line buses – notorious for killing public in Delhi roads, Dwarka Circular Sewa is a big welcome.
The Dwarka Circular Sewa has + ve and _ ve lines. The bus service touches mostly all the sectors of Dwarka. The major points it touches are Dwarka More- which is the point near Magalapuri bus terminal, Dwarka sector 6/7 crossing, Sector 10 metro station, Sector 8 DTC Depot, Sector 22/23, Sector 22 , Pochanpur, Sector 19 – pocket 1, 3, sector 18B, Sector 12, sector 4, Sector 5.
After taking the journey I found some areas which can be improved upon
- Awareness of the service is less among the public. Need to educate the public about the facility. The people were not aware which route the bus is going.
- The route taken is long one. So people will not be interested in spending so much money for a long route.
- The rate need to be reduced – It can be kept at Rs 5 and Rs 10.
- Involve the Resident welfare Associations for circulating about the service and timings with the map in different societies.
- Once the service runs for one or two months, DTC can have a meeting with Resident welfare associations making a better route for the Dwarka Circular Sewa
- The drivers and conductors are not educated with the new system. More training needs to be provided to them.
- An automatic announcement can make the journey a better one – like in Metro. While coming back it was dark and as Dwarka has street light problem like any other part of Delhi, it was not possible to know the bus stop.
